EAP Fact Sheet

What is an EAP?	An EAP provides professional counselling for all employees, partners and dependent children to help resolve personal and work related problems. The service is completely confidential.
Confidentiality	Confidentiality is of the highest importance under the EAP program. No information will be passed onto your employer or any other person without your written consent. The only time information will be passed on without your consent is when failure to disclose the information may place yourself or others at risk.
Who Can Access the Service	The EAP is provided for all employees, partners and dependent children free of charge.
Sessions	A counselling session will usually last for one hour. Under your EAP you have a limited number of session available to you, which your psychologist will advice you in the first session. If further assistance is required we may be able to seek approval from you employer, alternatively a referral may be made to a more specialised or long term assistance program.
How to Use the Service	To book an appointment just call our 24 hour contact number 1800 056 076. An appointment will be made with one of the Gryphon Psychology’s professionals in your area. When you are unable to make it to a scheduled appointment please provide us with 24 hours notice. Failure to do so may mean one of your allocated sessions will be deducted from our quota.
Feedback	If at any time you wish to provide feedback to Gryphon Psychology on our services please feel free to contact our head office on 1800 056 076.